Remote hosting is the dream. Passive income while you travel the world. But the reality often involves late-night texts asking "How does the coffee machine work?" or "Where do I take the trash?"
To successfully manage a property remotely, you need to anticipate questions before they are asked.
Standard Operating Procedures (SOPs)
You can't be there to show them how to use the hot tub. So you need a system that does it for you. This is where video guides are a game changer.
With StayConcierge, you can record a 15-second video on your phone demonstrating exactly how to turn on the hot tub, upload it to your guide, and voila! No more confused texts.
The "Phantom" Host
Ideally, your guests should feel your presence through your improved service, not through constant messaging. A comprehensive digital guide acts as a "phantom" host, answering questions instantly so you don't have to.
This allows you to be responsive without actually being on your phone 24/7. It's better for your guests, and much better for your own work-life balance.
Automate your hospitality.
Give your guests the answers they need, instantly, with StayConcierge.
Start Automating